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Covid-19 Tests

How can I get advice on reading Covid-19 test results?
Our results provide our customers with bilingual detailed interpretation notes, advice, disclaimers and instructions. Please see the result for answers to...
Tue, 17 May, 2022 at 6:19 PM
What is the CT value?
  Cycle threshold (CT) is a numerical value generated during a Covid-19 RT-PCR test. Put simply, the CT value refers to the number of cycles that a sampl...
Tue, 17 May, 2022 at 6:19 PM
Will my result be updated to PC-Covid application?
Diag is responsible for fully reporting Covid-19 test results to the Centers for Disease Control (CDC) and updating them on the PC-Covid application via the...
Thu, 26 May, 2022 at 10:59 AM
Are the Covid-19 RT-PCR tests performed by Diag or by Diag in cooperation with other parties?
Covid-19 RT-PCR tests are performed at Diag’s central laboratory.
Thu, 26 May, 2022 at 11:00 AM
When will I receive my Covid-19 RT-PCR test result?
Diag’s current turnaround time for Covid RT-PCR tessts is within 18-22 hours from the time our central laboratory receives the sample. However, depending on...
Thu, 26 May, 2022 at 11:00 AM
What are variables that can alter a CT value? Is CT consistent with clinical symptoms or medical history?
Viral load can vary based on the type of specimen collected and how much specimen is collected. External variables can influence CT values, including specim...
Thu, 26 May, 2022 at 11:00 AM
What is invalid result or false negative of Covid-19 test?
Invalid result is returned when the quality of the sample was unqualified. Incorrect sampling time, taking too early (1-3 days) after exposure causes false ...
Thu, 26 May, 2022 at 11:01 AM
Why was my Covid-19 RT-PCR test result at Diag positive, but negative at other labs?
It is very difficult to predict why one lab has given positive results while other lab gave negative results. The discrepancy is based on many factors: Ti...
Thu, 26 May, 2022 at 11:28 AM
Which samples are used to perform the Covid-19 RT-PCR tests at Diag?
Covid-19 RT-PCR tests at Diag will use nasal samples in adults and oropharyngeal samples in children.
Thu, 26 May, 2022 at 11:28 AM
Public hospitals usually give negative results if CT > 30, but why are results at Diag negative if CT > 37?
All cut off standards for CT value are laboratory and kit specific. We at Diag use the most standard IVD and CE marked kits which have higher sensitivity an...
Thu, 26 May, 2022 at 11:28 AM